Pecof customer support

Support Center

Have a question or need help? Reach out to our support team and we will get back to you as soon as possible.

Email Support

Send us an email and we will respond within 24 hours.

support@pecof.com

Support Hours

Monday - Friday, 9:00 AM - 6:00 PM (GMT+1)

Open a Ticket

Log in to open a support ticket and track your requests.

Create Ticket →

Warranty Claims

If your access stops working during the warranty period, we will help.

Report Issue →
Pecof we are here for you

We're Here for You

Whether you need help with an order, have a question about a product, or need warranty support — we're ready to help.

Email support@pecof.com

Common Questions

How do I track my order?

Visit your dashboard to see all active orders and their delivery status.

What is your warranty policy?

Warranty support is available during the selected access period. Contact support if access stops working.

Can I get a refund?

Digital products have limited refund eligibility. Review our refund policy for details.

How do I add funds to my wallet?

Go to the Wallet page and click Add Funds to top up your balance.