How to Contact Pecof Support

## Contacting Pecof Support

We are here to help with any questions or issues you may have.

## Email Support

**Email:** support@pecof.com

This is the fastest and most reliable way to reach us.

**What to include:**
- Your order number (if applicable)
- A clear description of your question or issue
- Any relevant screenshots or error messages
- Your registered email address

## Response Times

We aim to respond to all inquiries within 24 hours during business days. Complex issues may take longer to investigate and resolve.

## Support Hours

Monday — Friday, 9:00 AM — 6:00 PM (GMT+1)

Inquiries received outside business hours will be addressed on the next business day.

## Before Contacting Support

You may find answers faster by:
1. Checking our Help Center for relevant articles
2. Reviewing your order status in your account dashboard
3. Reading the product description and warranty terms

## What We Can Help With

- Order status and delivery questions
- Access issues and troubleshooting
- Warranty and replacement requests
- Refund inquiries
- Account security concerns
- General product questions

## What We Cannot Help With

- Issues with services outside of Pecof
- Requests that violate our terms of service
- Products purchased from other marketplaces